Have questions about joining Hi-Ignition Fit Lab? We’ve rounded up the most frequently asked questions to help you out. If something’s still on your mind, just reach out, we’re happy to chat.
We offer several parking options. Our limited Fit Lab parking lot is accessible through Oxford Street East (enter through Wendy’s) or via Piccadilly Street.
Another option is to park on Piccadilly Street or in one of the lots available in the area. Please plan accordingly.
The entrance to our studio is located at the back of the building by the parking lot. Please use the back door which will bring you directly to our front desk.
We’ve got you covered with all the equipment and accessories to make your workout great! Please bring a water bottle and a lock if you’d like to secure your belongings. We provide spin shoes, mats, and towels!
Yes! We provide the following discounts with proof of ID in studio on all group fitness classes:
25% discount for Fanshawe and Western students
15% discount for first responders
15% discount for active personal training clients
10% discount for clients 65+
To keep our classes and sessions running fairly for everyone, please cancel your booked group fitness class at least 12 hours in advance and at least 24 hours in advance for personal training if you’re unable to attend.
Unlimited members will be charged a $15 fee for late class cancellations and no-shows. All other membership types/class pack holders will forfeit their credit.
We encourage you to arrive at least 10 minutes in advance, or 15 minutes if it’s your first class. This allows ample time to park and settle in. Please check in at the front desk at least 2 minutes before class starts. Late arrivals will not be permitted entry and your credit will be forfeited or a late fee applied.
No previous experience is necessary. Our instructors will meet you where you’re at now and empower you to get to where you want to go!
Monthly memberships have an auto-renewal commitment for 3 or 6 months and must be used within the month of purchase. Memberships begin on the day of purchase. Class packages can be used at any time before their expiration. BUY NOW.
The day of the first class you book, not the day the pass is purchased. These are available to new clients only. BUY NOW.
Yes! We offer private classes for any of our spin, strength, or stack classes. Find out more HERE.
Yes! Showers are provided on-site.
Anyone under the age of 16 must be accompanied by a parent or guardian.
Please see our class descriptions HERE.
No, our gym equipment is for personal training use only and not open to the public. Find out more HERE.
