{"id":428,"date":"2025-04-15T20:14:27","date_gmt":"2025-04-15T20:14:27","guid":{"rendered":"https:\/\/el-083829.wellnessliving.link\/?page_id=428"},"modified":"2026-08-24T20:37:15","modified_gmt":"2026-08-24T20:37:15","slug":"faqs","status":"publish","type":"page","link":"https:\/\/mockup.roilift.com\/ignitionfitlab\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Got Questions? We\u2019ve Got Answers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Have questions about joining Hi-Ignition Fit Lab? <\/span>We’ve<\/span>\u00a0rounded up the most\u00a0<\/span>frequently<\/span>\u00a0asked questions to help you out. If\u00a0<\/span>something’s<\/span>\u00a0still on your mind, just reach out<\/span>,\u00a0<\/span>we’re<\/span>\u00a0happy to chat<\/span>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Where do I park? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We offer several parking options. Our limited Fit Lab parking lot is accessible through Oxford Street East (enter through Wendy’s) or via Piccadilly Street.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Another option is to park on Piccadilly Street or in one of the lots available in the area. Please plan accordingly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Where is your entrance located? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The entrance to our studio is located at the back of the building by the parking lot. Please use the back door which will bring you directly to our front desk.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What should I bring? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We\u2019ve got you covered with all the equipment and accessories to make your workout great! Please bring a water bottle and a lock if you\u2019d like to secure your belongings. We provide spin shoes, mats, and towels!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you offer any discounts? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! We provide the following discounts with proof of ID in studio on all group fitness classes:<\/span><\/p>

25% discount for Fanshawe and Western students<\/span><\/p>

15% discount for first responders\u00a0<\/span><\/p>

15% discount\u00a0for active personal training clients<\/span><\/p>

10% discount for clients 65+<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is your cancellation policy? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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To keep our classes and sessions running fairly for everyone, please cancel your booked group fitness class at least 12 hours in advance and at least 24 hours in advance for personal training if you\u2019re unable to attend.<\/p>

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Unlimited members will be charged a $15 fee for late class cancellations and no-shows. All other membership types\/class pack holders will forfeit their credit.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Will I still be allowed to join if I'm late? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We encourage you to arrive at least 10 minutes in advance, or 15 minutes if it’s your first class. This allows ample time to park and settle in. Please check in at the front desk at least 2 minutes before class starts. Late arrivals will not be permitted entry and your credit will be forfeited or a late fee applied.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do I need previous experience? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No previous experience is necessary. Our instructors will meet you where you\u2019re at now and empower you to get to where you want to go!<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the difference between a membership and a class package? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Monthly memberships have an auto-renewal commitment for 3 or 6 months and must be used within the month of purchase. Memberships begin on the day of purchase. Class packages can be used at any time before their expiration. BUY NOW.<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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When does my two-week unlimited intro-pass start? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The day of the first class you book, not the day the pass is purchased. These are available to new clients only. BUY NOW.<\/a><\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I book a private class for my own group? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! We offer private classes for any of our spin, strength, or stack classes. Find out more HERE.<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are there showers on-site? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes! Showers are provided on-site.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What are your age requirements to attend group fitness? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Anyone under the age of 16 must be accompanied by a parent or guardian.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What is the difference between Energy Ride and Rhythm Ride? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Please see our class descriptions HERE<\/a>.<\/strong><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Do you provide a space for clients to work out independently and use your gym equipment? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No, our gym equipment is for personal training use only and not open to the public. Find out more HERE.\u00a0<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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still can\u2019t find what you\u2019re looking for?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContact Us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQs Got Questions? We\u2019ve Got Answers FAQs Have questions about joining Hi-Ignition Fit Lab? We’ve\u00a0rounded up the most\u00a0frequently\u00a0asked questions to help you out. If\u00a0something’s\u00a0still on your mind, just reach out,\u00a0we’re\u00a0happy to chat. Where do I park? We offer several parking options. Our limited Fit Lab parking lot is accessible through Oxford Street East (enter through […]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-428","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mockup.roilift.com\/ignitionfitlab\/wp-json\/wp\/v2\/pages\/428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mockup.roilift.com\/ignitionfitlab\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mockup.roilift.com\/ignitionfitlab\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mockup.roilift.com\/ignitionfitlab\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/mockup.roilift.com\/ignitionfitlab\/wp-json\/wp\/v2\/comments?post=428"}],"version-history":[{"count":27,"href":"https:\/\/mockup.roilift.com\/ignitionfitlab\/wp-json\/wp\/v2\/pages\/428\/revisions"}],"predecessor-version":[{"id":4857,"href":"https:\/\/mockup.roilift.com\/ignitionfitlab\/wp-json\/wp\/v2\/pages\/428\/revisions\/4857"}],"wp:attachment":[{"href":"https:\/\/mockup.roilift.com\/ignitionfitlab\/wp-json\/wp\/v2\/media?parent=428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}